Return & Refund Policy
At Shree Exclusive, we value your trust and aim to provide quality products and a smooth shopping experience.
Returns
We accept returns only in the following cases:
-
The product received is damaged
-
The product received is incorrect
To be eligible for a return, please contact us on WhatsApp within 24 hours of delivery with clear photos or videos of the issue.
Returned products must be:
-
Unused and unwashed
-
In original condition with tags intact
Non-Returnable Items
Returns are not accepted for:
-
Change of mind or personal preference
-
Slight color variations due to screen or lighting differences
-
Products damaged after delivery
Refunds
Once your return request is approved, the refund will be processed:
-
Through the original payment method, or
-
As mutually agreed on WhatsApp
Refunds are usually completed within 5–7 working days after approval.
Exchange Option
If available, we may offer an exchange instead of a refund, depending on product stock.
Shipping & Delivery Charges
Delivery charges, if any, are non-refundable, unless the return is due to our mistake.
Contact Us
For any return or refund-related queries, please contact us directly on WhatsApp. Our team will assist you promptly.